We run the network, the cloud, and the security layer for businesses that can't afford downtime. Zero trust by default, patched before the window closes, observable end to end.
24/7 NOC, tiered helpdesk, endpoint fleet lifecycle, and patch windows we actually hit — either fully outsourced or alongside your internal team.
Conditional access, phishing-resistant MFA, least-privilege by role, and continuous EDR/MDR telemetry reviewed by humans, not just dashboards.
Tenant hardening, license right-sizing, Entra ID governance, and Azure/hybrid workloads with cost guardrails set before migration starts.
Multi-site SD-WAN with SASE inspection at the edge, Wi-Fi 6E/7 refreshes, VLAN segmentation, and switching designed for high-density hybrid offices.
Immutable, air-gapped backups with quarterly live restore tests and RPO/RTO targets written into your agreement — not assumed.
SOC 2, HIPAA, CMMC 2.0, and PCI DSS 4.0 gap assessments mapped to evidence your auditor can verify, with remediation owners and dates.
Teams Phone and cloud voice migrations off legacy PBX, plus conference rooms and QoS tuning that connect on the first try.
Copilot and AI-agent rollouts with sensitivity labeling, DLP, and access review first — so productivity gains don't become a data-leak incident.
Inherited an unmanaged fleet with no patch baseline. We standardized imaging, moved to a single RMM, and staffed a tiered desk with a 15-minute first-response target.
Replaced flat VPN access with conditional access, hardware-key MFA for privileged roles, and segmented clinical VLANs. MDR coverage extended to every endpoint and identity.
Immutable offsite copies plus a rehearsed runbook meant production came back the same shift. No ransom paid, no data reconstructed by hand.
Client names withheld under NDA. References available on request.
See all case studiesWe deliver SOC 2, HIPAA, CMMC 2.0 and PCI DSS 4.0 readiness programs for clients and supply the evidence packages auditors ask for.
P1 outage or active security incident, 24/7/365.
Single-user issues during covered hours.
Measured on managed network and server estate.
Documented live restore, results sent to you.
100% of our engineers, architects, and account leads are based in the United States. No offshored helpdesk or overnight hand-offs to overseas contractors.
Every client gets a living runbook: topology, credentials in a vaulted store, escalation tree, and change history.
Production changes are ticketed, peer-reviewed, scheduled in an approved window, and reversible.
SLA attainment, ticket trends, patch and backup posture, and open risks — in one document for leadership.
A named engineer and account lead walk the roadmap, budget, and re-baselined risk register with you.
No ticket black holes. No vendor hand-offs. A named engineer, a shared runbook, and a report you can hand to leadership on a Monday morning.
We map every asset, identity, and dependency, then score your exposure against current threat activity and your compliance obligations.
A zero trust architecture with redundancy where it matters, cost trimmed where it doesn't, and a migration sequence with rollback at each gate.
We operate it around the clock, report monthly against SLA, and re-baseline each quarter as your business and threat model shift.
We run the stack remotely from our 24/7 NOC and coordinate local hands through verified field partners — so you get continuous coverage everywhere and fast response when hardware needs a physical touch.
Most issues are resolved before they become outages.
Coordinated through vetted local field partners worldwide.
One team, one process, whether you have two offices or twenty.
We publish detailed service pages for key markets so local searchers find exactly what they need. Explore a market:
Opening an office in Europe is the moment to get IT right, before ten people become fifty. This checklist covers what to decide before the first hire, what to have ready on day one, and what changes when your data and staff are in the EU or UK.
When a company opens an office abroad, IT support usually comes from one of three places. None is right for everyone. This guide compares them honestly, including when we are not the best choice.
24/7 monitoring, patch management, endpoint lifecycle, helpdesk triage, identity and access management, and monthly reporting. We can run your entire stack or co-manage alongside your internal team.
Yes. Every engineer, architect, and account lead is based in the United States. We do not offshore monitoring, helpdesk, or engineering work. For clients outside the US, we coordinate on-site physical work through vetted local field partners while the engineering and NOC work stays stateside.
Zero trust verifies every user and device on every access request, applies least-privilege permissions by role, and uses continuous telemetry. Firewalls and VPNs still matter, but they are perimeter controls — not identity-aware, device-aware access control.
Immutable, air-gapped backups with encryption at rest and in transit. We define RPO/RTO targets in your agreement, run quarterly live restore tests, and document a rehearsed runbook so recovery is measured in hours, not days.
Critical incidents get a 15-minute response, 24/7/365. Standard issues are acknowledged within one business hour. Monitored uptime is backed by a 99.9% target, and every quarter we send you documented restore-test results.
Most clients are fully baselined within 30–45 days. Week 1–2 covers discovery and runbook creation, weeks 3–5 cover tooling deployment and policy rollout, and month 2+ is steady-state operations with your first QBR.
We price by user or device for managed services, and scope project work separately. Most small and mid-sized clients fall between $1,500–$8,000/month for managed IT, depending on headcount, compliance needs, and on-site requirements.
Tell us where it hurts. We'll come back with a scoped assessment and a straight answer on whether we're the right fit.